Can I return items?
Yes, we do accept returns for a refund. However these Terms and Conditions must be met:
– Item/s are in their original condition and packaging and tags still attached.
– Item/s are in resalable condition
– Item/s are returned to us within 30 days
– Please download and fill out the returns form and pop into returning package
Please return the item/s to:
Glamour and Grace Bridal
PO BOX 45
Download the return form
The cheapest and most convenient way to return a package to us is to purchase a prepaid Australia Post satchel at the post office.
Guideline for satchel use:
– 500gm satchel for 1-2 items
– 1kg satchel for 3-4 items
– 3kg satchel for 3-7 items
– 5kg satchel for 7+ items
Please retain the tracking number of the package for your proof and so you/we can monitor the progress of the return.
Once the package is received on our end and after careful inspection, we will then process your refund (less any discounts/promo codes you may have used). We will let you know as soon as the package is received and a refund has been processed.