RETURNS

Yes, we do accept returns for a refund. However these Terms and Conditions must be met: – Item/s are in their original condition and packaging and tags still attached. – Item/s are in resalable condition – Item/s are returned to us within 30 days – Please download and fill out the returns form and pop into returning package Please return the item/s to:

Glamour and Grace Bridal
PO BOX 375 Fulham Gardens
SA 5024

Download Return Form

Once the package is received on our end and after careful inspection, we will then process your refund (less any discounts/promo codes you may have used). We will let you know as soon as the package is received on our end and when the refund has been processed.

Other T&C’s:

– Please note we do not allow returns/refunds on discounted/clearance items
– Items that have been personalised with initials or custom name cannot be returned (as these items cannot be resold)
– Reimbursement for return shipping fee will be given if item is faulty or incorrect.
– Buyer pays for return shipping for change of mind
– If garments are returned to us in an unsatisfactory condition, marked and/or stained then we reserve the right to withhold a $15 dry cleaning fee per item
– We regret that items that have been worn or damaged or returned in an unsaleable condition, will be denied a refund and posted back to you.

Yes and No. We don’t offer exchanges, but if you want to change your item, you can return the item for a refund and then purchase another item. Return your item using the above instructions.